Intellecture Training offers questioning skills classes and consultation specifically designed to improve your ability to acquire complete and accurate information through one-on-one interviews. If your job utilizes questioning to obtain and retain customers, gather information, communicate between employees, or interact with the public; this content is specifically for you. Intellecture Training makes the greatest efforts to protect confidential client information. Intellecture Training is a Certified Disabled Veteran Owned Small Business.
Federal Contracting:
DUNS: 081119739
CAGE: 82RT5
NAICS: 611699, 611710, 611519, 611430
California DVBE Certification ID : 2010275
Who is Intellecture intended for?
Legal Professionals
Judges, prosecutors, investigators, attorneys, paralegals, and law clerks all communicate with others in various scenarios where one-on-one communication skills are paramount. Intellecture Training has classes specifically designed to enhance their ability to gather information from interactions that take place in the office or in the courtroom.
Public Employees
Law enforcement officers, government employees, medical practitioners, and military servicemembers make the same mistakes in questioning that we all make. For them, the stakes are much higher. Yet police questioning, public queries, patient-centered interviews, and tactical questioning all have the same basic principles in common. These principles are the root of our signature class, Basic Questioning.
Private Professionals
Whether you own a business or run a non-profit, your organization is likely losing money, time, and customers due to poor questioning skills. Intellecture Training will significantly improve your one-on-one communication. Gathering accurate and complete information will be the key difference in increasing employee efficiency and will save you money.
Why Intellecture?
The Psych Factor. There are psychological factors in everything we do. The majority of us barely acknowledge them if we are even aware. This leads to countless mistakes, misunderstandings, and missed opportunities. At Intellecture Training, psych factors are the heart of our operation. We teach psych factors in human exchanges and they are the driving force in our teaching methods. This eliminates any useless information you would receive from a regular school and enhances how you receive the helpful material. Thus, you will have a dramatically better chance of applying the information with maximum effect.
Save Lives
Correct information saves lives.
Save Time
Incorrect information wastes time.Intellecture will help you decrease the time it takes to acquire information and eliminate the need to go back and fix or seek further information after initial questioning.
Save Money
Effective communication has value.Businesses waste significant amounts of money as poor communication causes organizational misunderstandings. Intellecture will replace liability risks with assets.
Classes Offered
Intellecture Training possesses the most comprehensive communication skills classes that have been offered to the general public. With roots in U.S. military human intelligence, Intellecture Training combines the dimensions of advanced educational tools and the perspective of a seasoned interrogator, source operator, and tactical debriefer to create classes that benefit anyone who needs to gather information from others through one-on-one interactions.
Basic Questioning
With the objective of acquiring accurate and complete information, Basic Questioning gives the student an awareness of when and how they are using poor questioning techniques. After this is achieved, a new mental framework is implemented that simplifies the questioning process and produces an expert questioner. The result is an ability to get accurate and complete information in a very efficient manner… no matter the scenario.
Learn to:
Become More Self-Aware
Use Enhanced Questioning Techniques
Address Assumptions
Understand How the Environment Affects the Interviewee’s Answers
Take Excellent Notes
Law Interview Class Suite
The field of law is a competitive one. That being said, many law workers are looking for an edge that will set them apart from their peers. Vastly improving communication skills is likely to make a greater impact on your practice than any single course in marketing, technology, or even specialized practice areas. The below set of classes are specifically designed for law professionals to advance their careers through obtaining superior knowledge in one-on-one interactions that they encounter every day.
Package all 4 classes for one full day of advanced communication skills training!
Questioning in Law
In the field of law, questioning is used in a diverse set of scenarios that can be the difference between winning or losing a case or even a client. This class simplifies the questioning process and dramatically enhances the chances of the user acquiring accurate and complete information in any circumstance. This class is designed for attorneys, yet is relevant to all law workers to include paralegals and receptionists.
2 Hours
Learn to:
Observe Mistakes in Questioning
Use Superior Questioning Techniques
Apply the 4 Elements of Questioning
Address Assumptions
Manipulate the Environment
Take Excellent Notes
Body Language
Do you know when someone is lying to you? Statistically, about 1/3 of the time you are right. Significantly increase your ability to detect deception with this 1-hour class. Learn the most reliable methods of reading body language, how to control the environment, how to command your own non-verbal communication, and best practices for dealing with deception.
1 Hour
Learn to:
Establish a Baseline
I.D. Body Language Factors
Detect Deception
Control the Environment
Overcome Deception
Elicitation and Persuasion
At times, lawyers may need to gather information in a less-than-direct manner. Other times, they need to make a persuasive argument. In this class you will learn elicitation techniques that help you acquire information when direct questioning may cause alarm that prevents you from collecting needed information. Then, learn the best methods of how to persuade someone to come to a conclusion of your choice through indirect means.
1 Hour
Learn to:
Elicit Information Like a Pro
Give a Persuasive Argument
Be Subtle and Creative While Doing It
Principles of Interrogation
The most advanced class in interview techniques delves into the psychological aspects of interrogation and the methods of incorporating that information into interactions with a deceptive witness. Learn the most pertinent interrogation approaches and how to implement them in your practice both ethically and effectively.
Note: Questioning in Law is a prerequisite for this class as successful completion is dependent on the use of excellent questioning techniques.
2 Hours
Learn to:
Know What to do When Direct Approach Fails
Take Advantage of Psychological Factors at Play
Use Pertinent Interrogation Approaches Effectively
Win More Cases With Your Personality
Consultation for Attorneys
Leverage our knowledge and skills of psychological factors in interrogations, one-on-one interviews, and body language in your next case. Whether you want assistance in game-planning an approach to questioning or you just want a deponent’s body language analyzed, we can be your number one asset. In some circumstances, we can be called upon for expert witness testimony.
As virtual depositions are the new norm, it’s more difficult than ever to get a sense of a deponent’s mood, reactions, and whether or not they are being deceptive with their answers. With a live feed, we will analyze your deponent’s body language and how they answer your questions. We will consult with you as it is occurring to give direction toward combatting deception and getting the correct information.
You may elect to send a videotaped deposition to be analyzed. Our scientific method includes coding, scoring, and quantitative analysis of body language as it pertains to each question individually. We will analyze and coach your questioning techniques and provide insight into possible courses of action in future questioning.
Consultation for Businesses
How can Intellecture Training help your business? Whether the answer is a systematic assessment and overhaul of communication processes, a custom-made training class, or both, we utilize the scientific method in our consultation to ensure you receive maximum impact.
JONATHAN VOLDEN
Where does Intellecture come from?
The roots of Intellecture Training were cultivated through a world-class military intelligence training school, hundreds of interrogations, source meetings, and debriefings and an influence of academic knowledge. While the information received is different in any scenario outside of military use, the inter/intrapersonal factors are consistent throughout all human beings, no matter the culture or language. Thus, the questioning methods and corresponding principles that Intellecture teaches are exactly the same with whoever you are and whomever you are questioning.
About the Author
Jonathan Volden, M.S. has over 15 years of Intelligence, Security, and Training experience. He has a Master’s degree in Homeland Security from San Diego State University and a Bachelor’s degree in Psychology from California State University San Marcos. As a U.S. Marine, he deployed to Iraq twice as a Human Intelligence Specialist where he conducted interrogations, source operations, and tactical debriefings.
Jonathan Volden, M.S.
Get In Touch With Us
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Carpe Indicium (Seize the Information)
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Narcissism in Law
Since you were in college, you have known the type. They were the ones that dominated discussions within work groups and couldn't stop talking about themselves in study sessions. Their opinion is the only valid one. Your ideas aren't any good. [...]
Fighting Practical Challenges in Virtual Depositions
A year ago, taking virtual depositions from your home was likely not the standard. Yet due to COVID-19, depositions from your home office, dinner table, or bedroom have become the norm for the forseeable future. With the advancement of technology, it [...]
Maximizing Client-Attorney Interactions
Your client is being deposed by Bill, a partner at one of the most prestigious law firms in town. Bill asks your client when he last saw Ms. Davies before the accident at work. Confident in your client’s answer, you scroll [...]
Intellecture Training at CASD’s February MCLE Event
Intellecture Training's Jonathan Volden spoke at the Consumer Attorneys of San Diego (CASD) "Spy the Lie" MCLE event on 27 February 2020. Jonathan's presentation "Body Language in Client Interactions" discussed body language deception indicators and [...]